👋 Hi, I’m Jen
I’ve worked across product and service design, strategy, communications design, design management, and creative services management for clients spanning governments, foundations, international organizations, and nonprofits. I like getting good at lots of things.
Most recently, I managed the visual design team at 18F, where I designed user-centered digital products that make the US government work better for the people it serves. My role had two primary tracks:
digital product design and agile software development coaching for other federal agencies,
building 18F’s visual design practice, including managing and hiring our visual experience designers.
In past lives, I was a seasoned clambaker who served lobster and clam chowder to former US presidents; a counselor and riding instructor at a children's equestrian camp; and a floral design assistant specializing in weddings.
In writing
The New FEC.gov, 18F Blog, May 2017
Introducing 18F's New Visual Identity, 18F Blog, February 2016
Introducing 18F Design Methods, 18F Blog, August 2015
Practice What You Preach: An Empathetic Approach to Photo Use for the Social Sector, Reboot Ideas, October 2014
Design for Development: Building A Brand in Rural Nigeria, Reboot Ideas, August 2014
Design Stories: Swell Morocco, Wakefield, May 2013
The Design Industry Has A Lot of Waste, Reboot Ideas, October 2012
