18F Method Cards
The 18F Method Cards are a collection of tools that describe how 18F teams put human-centered design into practice. We created simplified instructions to help other organizations and federal offices adopt human-centered design into their own projects. The cards are focused on design in the context of digital services, but can be adapted to non-technical design projects as well.
The methods were well-received in government, and since they were open source from the start, governments at the city, state, and international level used and adapted them.
As one of two project leads, I drove the research and production of the method cards’ first release. This included designing a printed alpha deck, a digital site, and outreach to the government community. Then we grew our team, iterated on the design and content, and released beta and live decks. This is where I started cutting my teeth in agile software project management at 18F.